It takes just a small change in thought to change the way we perceive things. Tech Indya has a well balanced portfolio of Applications, IT Consulting, Solutions, Infrastructure services and Consulting solutions that offer high returns on IT investments.
Partner with us
Tech Indya strongly believe that understanding our clients’ businesses – especially over the course of long-term partnerships – gives us the ability to deliver value well beyond successful project execution. We identify opportunities to provide competitive advantages to our clients by leveraging the latest technology.
Maintain your competitive edge by partnering with us.
Business Solutions
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Solutions for Start-Ups and Small Businesses
When you are starting out, it is important to conserve your resources. At the same time, you want to project a professional image and have access to the most effective IT solutions. For small businesses in their start-up phase, Tech Indya offers a single business-partner relationship for any and all technology design, deployment, and support needs. We can help you choose the right IT solutions, and ensure they deliver the benefits you are looking for.
Flexible IT Solutions: Delivered On-Premise, Hosted, or a Hybrid Approach
An on-premise solution works best when all users are in a single office.
A hosted solution works best when your staff is distributed in various locations.
The hybrid solution offers the best of both methodologies by deploying each solution component where it works best for you.
IT Solutions for Start-Ups and Small Businesses
Many of our start-up and small business customers with less than 10 users rely on ourhosted solutions for email and document sharing without having the capital expense or maintenance burden of an on-premise server installation.
IT Solutions for Growing Small Businesses
Once your team expands to as many as 50 people, it's time to upgrade your IT solutions with a dedicated server, network monitoring and a more structured approach towards IT support.
Hosted Microsoft Exchange
It delivers shared calendaring, contacts, and email folders on a user subscription basis. You can wirelessly synchronize your Blackberry, iPhone or other smart phone device for anytime/anywhere access. This solution also includes hosted Microsoft Sharepoint Services which delivers a company intranet portal for seamless collaboration, including permission-based file and document sharing, and task-based project management workspaces.
Tech Indya can evaluate your requirements, and deliver a plan that leverages industry best practices and proven solutions - all at an affordable cost.
If you are looking for the peace of mind that comes from working with a business partner that truly understands your business and delivers superior customer service, our team is ready.
Customer Relationship Management
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Develop stronger customer relationships and increase loyalty to your brand with Tech Indya’s advanced CRM solutions that provide in-depth insights into customer behavior.
Tech Indya Offerings | Business Value
Your customers hold the key to growth and profitability. Modern CRM solutions can capture and analyze detailed buyer patterns and motivations and provide answers to the following:
Which customers have the highest value and how do you attract and retain them?
Your customers’ lifetime behavior needs to inform product development and personalized marketing and sales strategies. In addition to gaining in-depth insights into customer needs and wants, modern CRM solutions are the backbone to fostering an engaging relationship with your customers and increasing brand loyalty.
Enterprise Resource Planning
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Enterprise resource planning (ERP) is business management software—usually a suite of integrated applications—that a company can use to store and manage data from every stage of business, including:
Product planning, cost and development
Manufacturing
Marketing and sales
Inventory management
Shipping and payment
Enterprise system software is a multi-billion dollar industry that produces components that support a variety of business functions. IT investments have become the largest category of capital expenditure in United States-based businesses over the past decade. Though early ERP systems focused on large enterprises, smaller enterprises increasingly use ERP systems.
Organizations consider the ERP system a vital organizational tool because it integrates varied organizational systems and facilitates error-free transactions and production. However, ERP system development is different from traditional systems development.[3] ERP systems run on a variety of computer hardware and network configurations, typically using a database as an information repository.
Cloud/Saas
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SaaS, or Software as a Service, describes any cloud service where consumers are able to access software applications over the internet. The applications are hosted in “the cloud” and can be used for a wide range of tasks for both individuals and organisations. Google, Twitter, Facebook and Flickr are all examples of SaaS, with users able to access the services via any internet enabled device. Enterprise users are able to use applications for a range of needs, including accounting and invoicing, tracking sales, planning, performance monitoring and communications (including webmail and instant messaging).
The software’s licence may also limit the number of users and/or devices where the software can be deployed. Software as a Service users, however, subscribe to the software rather than purchase it, usually on a monthly basis. Applications are purchased and used online with files saved in the cloud rather than on individual computers.
SaaS is beneficial to organisations and personal users because:
No additional hardware costs; the processing power required to run the applications is supplied by the cloud provider.
No initial setup costs; applications are ready to use once the user subscribes.
Pay for what you use; if a piece of software is only needed for a limited period then it is only paid for over that period and subscriptions can usually be halted at any time.
Usage is scalable; if a user decides they need more storage or additional services, for example, then they can access these on demand without needing to install new software or hardware.
Updates are automated; whenever there is an update it is available online to existing customers, often free of charge. No new software will be required as it often is with other types of applications and the updates will usually be deployed automatically by the cloud provider.
Cross device compatibility; SaaS applications can be accessed via any internet enabled device, which makes it ideal for those who use a number of different devices, such as internet enabled phones and tablets, and those who don’t always use the same computer.
Accessible from any location; rather than being restricted to installations on individual computers, an application can be accessed from anywhere with an internet enabled device.
Applications can be customised and whitelabelled; with some software, customisation is available meaning it can be altered to suit the needs and branding of a particular customer.
Office software is the best example of businesses utilising SaaS. Tasks related to accounting, invoicing, sales and planning can all be performed through Software as a Service. Businesses may wish to use one piece of software that performs all of these tasks or several that each perform different tasks. The required software can be subscribed to via the internet and then accessed online via any computer in the office using a username and password. If needs change they can easily switch to software that better meets their requirements. Everyone who needs access to a particular piece of software can be set up as a user, whether it is one or two people or every employee in a corporation that employs hundreds.
E-Commerce
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E-Commerce is no longer just about providing web-based services. It is about enabling retailers, brands and catalogers to be more consumer-centric across channels. The ever-evolving, tech-savvy, cross channel consumer is exploring multiple channels to find and shop for products, at the best prices.
Tech Indya E-Commerce Platform will help you get agile, flexible and efficient to maintain digital systems in close alignment with your non-digital set up, thereby enabling a smooth transition to a consumer-centric model.
Client Challenges:
Rapidly changing consumer behavior
Shifting consumer loyalties
Ineffective consumer engagement
Lack of a consumer-centric model
Rising costs
Inability to cope with the advancements in technology that empower consumers with access to multiple shopping channels.